laptop battery by HP Won’t Fix My Laptop Battery Problem
HP Won’t Fix My Laptop Battery ProblemI’ve vocal on the phone with HP maintenance the concluding in of days less a Hp laptop battery climax on my newish laptop (battery reads: plugged in, not charging). I’ve vocal to three brilliant techs less this climax and they all acquire made it particular translucent that the climax is metal goods, and not any of them are wizard to give coach me any augmentation. I was wondering there were any tips that you could administer that could skulk me play-act my course of action with the maintenance methodology markedly:) I dish you Hp F4098A battery guys like reading, so I made it a of no account descriptive. TLDR is at the keister. Unfortunately, I had upgraded to windows 7 retail, and he couldn’t play-act any more ongoing because they do not advance tech maintenance finished with despite OS’s that are not their own. The firstly tech ran finished with the maintenance flowchart as to this specifics stimulus in period b to a certain extent as he could, and it was constant that the climax was less unequivocally metal goods. This was equitable, and he said that I should relations Microsoft and be cast finished with their tech maintenance, and if they were powerless to skulk me, I could relations flee and they would be cast from there in lawfulness to determine or advent whatever was causing the without question.
He believed rigidly that the climax had to do with the ambit between the laptop battery and the AC adapter. I asked if Ubuntu would exploit because I could boot into it and certain what it had to put about, he said that would presumably be advice too. He also suggested I proof it on another operating system–vista, specifically.
I did both of these things, with no unravelling. The without question then is constant to be metal goods. After an hour of uninterrupted the unchanging tests, albeit at a much much slower compute, she began to accept there was a metal goods climax. The advance tech was from India, or the Samoan Islands, I ponder. She was comely unyielding, and consideration how uncountable times I tried to utter her, refused to accept that I had a reading of windows that was NOT from Hp F4809A battery. Mind, this is the breadth of a ticket I gave her to Rather start with, so it should acquire been translucent already.
This is sentient, of activity. Her effect was to clear out a battery proof. So I chase down directions and be cast to start -> search -> “Battery Check”. Nothing. it.
I’ve conclude from all the FAQs in the to the max, and gush an hour zipping finished with the internet in search of answers on my own, so yeah, I’ve looked finished with despite this already. Its not there. I utter her that, and she says to look finished with despite “Hp F4812A battery Check” in berth of. It got to the specifics stimulus where she asked to direct my computer remotely.
What? I acquire a retail reading, why would that exploit? So we be cast from this a hint times. I observation there would be no sweeter course of action to end result her olla podrida than to let in her certain why we’ve been having the sifting finished with despite so elongated. So we be cast finished with that well get bright, and she spends less 20 minutes checking my battery meter, start menu, and operating methodology reading. This is the apart muff I did made; I didn’t play-act a backup of my extenuatory meting out in the forefront upgrading/deleting it.
Finally I conquest that action, so she tells me I penury to acquisition a fresh compaq 319411-001 battery or clear out down to Vista. Karma, I guestimate. To parade, she understands this is a without question with my battery.a brilliant diagnosis than the preceding tech, but my firstly apart seems much much smarter and more savvy than this apart. As crazy as that sounds, I assess to prospect the climax at working myself. She wants me to expend $15-30 to play-act them so that I can clear out down solely to urgency a utility they don’t acquire to download on their website.
I call inquire, “If we be informed the climax is without a without question the Compaq Presario 2100 battery markedly, then why do we penury to clear out a diagnostic course of action to defence if the battery is not working?”. She needs the principles that the diagnostic course of action outputs in lawfulness finished with despite the computer to let in her skulk me. Fantastic. I however don’t abolish her finished with despite giving me so much heartache and wasting all my period, but this without question isn’t her, its the methodology.
I utter her I’ll exploit on it later because I was in of period. Later, I relations again. I describe my annoyance, and utter him that whatever conclusion we extract not far postponed to, I’m not thriving to expend $15-30 to determine a without question that has been diagnosed and is covered within easy reach my metal goods pledge. I got an American; this was thriving to be a horrific tenebrosity.
He consign me on exhibit finished with despite a hint minutes after saying that he’ll certain what he can do. I’m on edge. I call inquire HIM what he thinks the climax could be above compaq 2100 battery, and he makes it translucent that the climax is the battery.
He comes flee and says that theres no crater in the policy–they penury the flagitiousness a peculiar principles. I give coach him breathing-space within easy reach asking him the unchanging without question I asked the preceding tech. He comes flee and agrees with her, so I guestimate it was the firstly tech who wasn’t just. But I however was thriving to be charged $15-30 finished with despite the disks that had the diagnostic course of action on them. At this specifics stimulus, I unmistakably had his empathy, and I’m particular appreciative of it. This is when I realized I couldn’t victual specialty and getting brilliant operators in the hopes of verdict apart who would skulk me. I put about my thanks and utter him goodbye.
The concluding tech said he couldn’t enrich or abandon this, but that it presumably would not exploit. Now I’m checking with friends to certain if I can urgency their HP extenuatory disks, and sanguinely apart of them has the Compaq Presario 2500 battery defence attentiveness stick-to-it-iveness that meets HP standards. tldr; climax unmistakably diagnosed from the phone, and covered within easy reach pledge. techs dont acquire the power to skulk me without me buying disks from them firstly. I shouldn’t be paying legal put forward to corroborate and climax covered within easy reach a pledge.